What Does it Take to “Go Digital” in HR?
Industry experts predict that successful businesses will soon become 100% digital for all transactions. The challenge is how to “go digital” in the right ways from HR perspective. As a result it will be an incremental journey for many companies,
The HR world is changing quickly, global candidates are tech-savvy and are relying on mobile-enabled interactions. Now more than ever, HR teams are looking to improve the on-boarding experience, increase employee satisfaction and focus HR staff away from mundane tasks. This best practices paper outlines seven important ways in which HR teams can make meaningful progress in their digital transformations & improve the functional capabilities also.
Look for paperless opportunities in core tasks:
Many HR leaders who have achieved the greatest digital efficiencies began the journey with small initiatives. A good place to start is to review HR touch-points to determine which tasks would most benefit from digital transaction
Involve your HR staff in identifying pain points:
The productivity demands and tight deadlines of today’s work environment are a major source of employee stress. Removing paperwork from day-to-day tasks allows for more time spent on value-added activities. By talking with all levels of your HR team, you will quickly identify the most frustrating tasks that can be improved through digital processes.
Invest in the candidate experience:
To win the best candidates, companies need to show they are technologically sophisticated and agile. Going digital during hiring and on-boarding creates an efficient experience and positive first impression, helping to position your company as a destination for top talent.
Think in terms of a multi-generational workforce:
Today’s workers are a diverse mix of younger “technology natives” and valuable experienced staff. Digital processes that create intuitive end-to-end workflows, especially those which are mobile-enabled, will demonstrate that you’re technologically progressive.
Understand geographic standards and regulations:
It’s a reality of today’s economy for candidates and employees to be located around the world. This creates challenges in managing confidential personnel information and document execution given strict national and international security laws and standards.
Collaborate with your legal and IT departments:
Safeguarding candidate and employee confidentiality is a huge responsibility. Legal issues surrounding identify theft, privacy laws and also the data breach notification require employers to be increasingly diligent. Hence establishing defensible processes to protect sensitive information should be a company-wide effort.
Learn from best practices in consumer services:
The transactional experiences we have in our daily lives such as ease of online shopping, communication and support are setting a new bar for expectations in professional services.
As you look to achieve digital efficiencies in HR, think about how you can mimic some of the best practices outside of the corporate arena.
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