phone systems

Phone Systems Prizefight: ShoreTel vs. RingCentral

Deciding on the best hosted phone solution for your organization can come down to side-by-side details. Between two

Published By - knowledgeNile

Deciding on the best-hosted phone systems for your organization can come down to side-by-side details. Between two evenly-matched solutions from RingCentral and ShoreTel, the comparison becomes even more important. In our new infographic, we’ve collected the most important considerations about both of these phone systems titans and compared them against one another to help you easily decide which solution will better serve your business needs.

It’s a good idea to use our scoring system to help you get a general idea which Communications Software product is will work better for your business. For overall product quality, ShoreTel Sky received 8.9 points, while RingCentral received 9.6 points. At the same time, for user satisfaction, ShoreTel Sky scored 98%, while RingCentral scored 99%. Specifics of their unique elements, tools, supported platforms, customer support, etc. are available below to help you get a more precise assessment. Keep in mind to purchase only the features your company needs so you don’t waste money for features which are redundant. We did our best to prepare reviews of all popular Communications Software services available on the market, but among them these three deserved our special attention: Slack, 8×8 VoIP Phone Service, RingCentral.

RingCentral is an advanced communications provider that offers a complete and scalable business VoIP solutions for today’s global workforce. Since 2003, RingCentral has been serving up affordable VoIP solutions through flexible cloud-based communication systems. With products like RingCentral Office, you can get unlimited calling for your business, a full suite of features, and the option to customize the phone system to suit your business’ needs. Plus, RingCentral makes it easy to set up and manage your phone system, with US-based support and implementation.

ShoreTel began selling IP telephony products in 1996. ShoreTel offers a comprehensive, premise-based unified communications solution – based around their award-winning IP phone system. Shoretel guarantees it will have the lowest price – over a period of five years – for your VoIP phone system. If you find a phone system that’s cheaper, they’ll match that low price.

ShoreTel isn’t quite a VoIP provider, per se. They’re an equipment provider, but their equipment will allow you to purchase SIP trunking service from other qualified VoIP providers, but at a much lower cost. ShoreTel provides phones, IP PBXs, and software to enable unified communications.

We’ll help you distil down whether RingCentral Office or ShoreTel Sky better fits your company in the following categories:

  • Price and number of lines
  • System size and type
  • List of features
  • And much more!

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Phone System Comparison Chart