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EngageLab Launches AI-Powered Customer Service Platform LiveDesk, Revolutionizing Enterprise Customer Experience
SINGAPORE, Dec. 08, 2025 (GLOBE NEWSWIRE) -- EngageLab, a global leader in AI-powered omnichannel customer engagement and marketing technology, officially launches its new AI-driven customer service platform - LiveDesk. Built on the core principle of "AI Agent x Human Agent" deep collaboration, the platform is dedicated to helping enterprises efficiently address multi-channel customer communication challenges, […]
PROLIM Accelerates Agentic AI Capabilities with Acquisition of Kasmo Digital, a Leading Salesforce Summit and Snowflake Premier Partner
“Driving Industry Transformation: Integrating PLM, IoT, and Industrial AI with Snowflake and Salesforce Cloud to Deliver Scalable, CRM, Data and Agentic AI-Enabled Solutions” PLANO, Texas and BANGALORE, India (GLOBE NEWSWIRE) -- PROLIM, a global leader in Industrial AI, Engineering, PLM, and Cloud software and consulting services, is excited to announce the acquisition of Kasmo Digital, […]
AI-powered conversational messaging drives global Black Friday momentum, Sinch data shows
STOCKHOLM, Dec. 4, 2025 /PRNewswire/ -- Early global platform data from Sinch (Sinch AB publ) shows that Black Friday on November 28 triggered a clear shift toward richer, AI-powered conversational messaging formats. RCS increased 144% compared with 2024, email volumes for November grew 32%, and total interactions across the Sinch platform reached 27 billion during Black Friday […]
