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Customer Relationship Management
KnowledgeNile is the one of the emerging technology content marketing organizations.
How AI in Mobile Marketing is Transforming Customer Engagement?
Brands' success truly depends on customer engagement! But to do so, they need to look for options. In this case, smartphones have been the perfect companions. We can venture into mobile marketing, a novel marketing approach focused on bonding, connection, and appeal. However, the subject matter does not end here; AI is involved. Therefore, AI […]
CX and Lead Nurturing: Elevate Your Marketing Game Â
Today, customers do not depend on or trust just a good product or service. They need experience. To achieve this, there are two concepts that are customer experience, i.e. CX and lead nurturing. These are two strategies that help businesses improve their marketing efforts. CX is about the customers' interaction and about their view with […]
4 Stages of Customer Relationship Management: Customer Lifecycle in CRMÂ
Every successful company has one secret, and that is happy and loyal customers. But what do they need to do to make sure their customers remain happy and loyal? What it all needs is customer relationship management (CRM). CRM is not just a tool; it is a strategic approach to establishing genuine relationships with your […]
