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Talkdesk and Microsoft expand partnership to accelerate AI automation for enterprise contact centers
Enterprises can now use pre-allocated Microsoft Azure spend to purchase Talkdesk Customer Experience Automation directly through the Azure Marketplace PALO ALTO, Calif., (GLOBE NEWSWIRE) -- Talkdesk®, Inc. announced an expanded strategic partnership with Microsoft that enables organizations to purchase Talkdesk Customer Experience Automation (CXA) using existing Microsoft Azure commitments, drastically simplifying procurement and accelerating time-to-value. […]
Charles IT Expands AI and Automation Capabilities Through Acquisition of Descent
Descent will remain an independent subsidiary as Charles IT invests in AI-driven automation and the next generation of managed IT services Middletown, CT, Sept. 02, 2026 (GLOBE NEWSWIRE) -- Charles IT announced the acquisition of Descent, an AI-native managed services provider that has built its business around using automation and artificial intelligence to rethink how […]
Rockwell Automation Expands Remote Support with Launch of TechConnectIQ
New digitally enabled support experience helps manufacturers address skills gaps, simplify updates and resolve issues faster MILWAUKEE, Aug. 27, 2026 /PRNewswire/ -- Rockwell Automation, Inc. (NYSE: ROK), the world's largest company dedicated to industrial automation and digital transformation, today announced the launch of TechConnectIQ℠ Support, a modernized remote support experience designed to help manufacturers reduce […]
